At VivaHome (Creative Minds), customer satisfaction is our top priority. If you have purchased a product from one of our retail outlets or online marketplaces and need to initiate a refund or exchange, please refer to the return or exchange policy of the respective retailer or marketplace where you made your purchase.

Each retailer or marketplace may have its own refund and exchange policy, so we encourage you to review their terms and conditions for more information. If you have any questions or concerns, please don’t hesitate to reach out to the retailer or marketplace directly.